Frequently Asked Questions

What is is a free online classifieds ads website in Kenya that connects buyers and sellers. It provides a platform where individuals and businesses can trade a wide range of products and services conveniently and securely.

How do I contact a seller or buyer on

To contact a seller or buyer on, navigate to the ad you are interested in and click on the "Email Seller" or "WhatsApp" or "Chat" button. Fill in the required information and compose your message. Click "Send" to send your message directly to the other party's inbox. Please ensure to communicate within the platform to maintain a record of your conversations.

How can I ensure the safety of my transactions on

At, we prioritize the safety and security of our users. We recommend following these guidelines to ensure safe transactions:

  • Meet the seller or buyer in a safe and public location when conducting face-to-face transactions.
  • Verify the authenticity of the products or services before making any payment.
  • Use secure payment methods provided on, such as online banking or mobile money transfer, to minimize the risk of fraud.
  • Read reviews and ratings of the seller or buyer to gauge their reputation and reliability.

What should I do if I encounter a suspicious or fraudulent listing or user?

If you come across a suspicious or fraudulent listing or user on, please report it immediately. Click on the "Report Ad" or "Report User" button within the respective ad or user profile. Provide details of your concerns, and our support team will investigate the matter promptly.

How can I post an ad on

Posting an ad on is simple. First, ensure that you are logged in to your account. Then, click on the "Post Free Ad" button, select the appropriate category for your ad, and provide all the relevant details, including a descriptive title, description, and images. Review your ad, and once you're satisfied, click on the "Submit" button to publish it.

Is it free to post ads on

Yes, posting ads on is free of charge. You can create and publish ads without any cost. However, there might be additional premium features or promotional options available for a fee to enhance the visibility of your ad.

Can I edit or delete my ads on

Yes, you can edit or delete your ads on Log in to your account and navigate to the ad you wish to modify or remove. Click on the appropriate buttons provided, such as "Edit Ad" or "Delete Ad," and follow the prompts to make the desired changes or delete the ad.

If you have any further questions or concerns, feel free to reach out to us. We're here to assist you and ensure your experience on is smooth and satisfactory.

How can I get support or assistance from

If you require support or have any inquiries, you can reach out to our customer support team. Click on the "Contact Us" link located at the bottom of the website. Fill in the contact form with your details and message, and we'll respond to your query as soon as possible.

How do I create an account on

To create an account on, click on the "Sign Up" button on the homepage. Fill in the required information, such as your name, email address, and password. Once you've completed the registration process, you'll receive a verification email to activate your account.