Frequently Asked Questions

Yes! It is completely free to post a standard ad on our platform. You only pay if you choose to "Promote" your ad for extra visibility.

On every listing page, you have several options in the sidebar. You can "Chat with Seller" to use our dashboard-to-dashboard chat, click "Show Phone Number" to call them, or click the "WhatsApp" button if the seller has enabled it.

If a seller has marked their ad as "Price Negotiable," you can submit an offer for less than the asking price. The seller will be notified and can either Accept or Reject your offer. You will be notified of their decision via email and can track its status in your dashboard under "My Offers Sent."

To save an item, you must be logged in. Simply click the "heart" icon in the top-right corner of any listing card. This will add the item to your "My Favorites" page, which you can access from your user dashboard.

First, register for a free account. Then, click the "Post Your Ad for Free" button in the header. Follow the simple 3-step form to add your category, details (like price, county, and description), and upload your photos. Your ad will be submitted for a quick review by our admin team and will go live once approved.

Log in and go to your dashboard, then click "My Listings." You will see a list of all your ads. You can click the "Edit" or "Delete" links next to any ad to manage it.

Go to your "My Listings" dashboard. Click the orange "Promote" button on any active listing. You can then choose a promotion package (e.g., "7-Day Boost") and pay securely with M-PESA or PayPal. Your ad will then appear in the "Promoted Listings" sections across the site.

Your seller page is created automatically. You can customize it by going to your dashboard and clicking "My Profile." Here you can upload a "Shop Logo" and set your "Shop Name," which will create a custom URL (e.g., /seller/my-shop) for buyers to see all your listings.